1. Choose the Right Box

• Use a new or sturdy corrugated cardboard box appropriate for the weight of your items.
• The box should allow at least 5cm of cushioning on all sides of the item.
• Avoid reusing old, dented or weakened boxes — they lose up to 50% of their original strength.
• For heavy items (over 15kg), use a double-walled corrugated box.

2. Wrap Items Individually

• Wrap each item separately in bubble wrap, foam sheeting or tissue paper.
• Pay extra attention to corners, edges and protruding parts.
• If shipping multiple items in one box, ensure they are separated so they cannot touch or rub against each other.
• Use cardboard dividers for items like bottles or jars.

3. Cushion and Fill Empty Space

• Fill all voids with cushioning material: bubble wrap, packing peanuts, crumpled kraft paper or air pillows.
• The item should not move when you shake the closed box gently.
• Avoid using newspaper alone — it compresses easily and offers limited protection.
• For heavy items, use high-density foam inserts or moulded polystyrene.

4. Seal the Box Securely

• Use strong plastic packing tape (at least 48mm wide) or reinforced carton tape.
• Apply tape along all seams — top, bottom and side flaps.
• Use the “H-taping” method: tape the centre seam and both edges on top and bottom.
• Do not use masking tape, cellophane tape or string — they fail under transit stress.

5. Label Clearly

• Write the waybill number directly on the box as a backup in case the label detaches.
• Include a copy of the delivery address inside the box as well as on the outside.
• Ensure sender and receiver phone numbers are included — this speeds up delivery.
• Attach labels flat on the largest surface of the box, not over edges or seams.
• Remove or cover any old shipping labels, barcodes or markings from previous shipments.

• Double-box method: Place the wrapped item in a smaller inner box, then place that box inside a larger outer box with cushioning between the two.
• Corner and edge protectors: Use foam corners or cardboard edge guards for framed items, screens and glass.
• Mark clearly: Label the outer box with FRAGILE and HANDLE WITH CARE on at least two sides.
• Insure it: We strongly recommend goods in transit insurance for items of value. Without insurance, goods travel at the owner’s risk.

Volumetric Weight Formula

Length (cm) × Width (cm) × Height (cm) ÷ 5000 = Volumetric Weight (kg)

• Choose the smallest box that safely fits your item plus cushioning to keep costs down.
• Do not strap multiple parcels together — send as separate shipments.
• For oversized or heavy items, consider our economy road freight service.