ICExpress South Africa's leading online courier, airfreight and transport broker
ICExpress telephone number CONTACT US: 031 0300 300
ICExpress National telephone number NATIONAL No: 086 9990 559
ICExpress personalised client profile Fuel surcharge price adjustments ICExpress international and domestic courier quote
   
Forgot Password?

  • HOME
  • |
  • ABOUT US
    • ICExpress
    • Our Mission and Standards
    • BBBEE Certificate
  • |
  • SERVICES
    • Express Domestic Deliveries
    • Economy RoadFreight
    • CrossBorder RoadFreight
    • International AirFreight
    • International Courier
    • Valuable and Fragile Deliveries
    • Dedicated Drive-Away deliveries
    • FCL's / LCL's
  • |
  • SHIPPING TOOLS
    • Packaging Guidelines
    • Customs Documents
    • Dangerous Goods / Lithium Batteries
    • Track a shipment
    • Book a Shipment
  • |
  • TRACKING
  • |
  • SUPPORT
    • How to Complete a Waybill
    • Packaging Guidelines
    • Customs Requirements
    • Surcharges
    • Insurance
  • |
  • FAQS
  • |
  • CONTACT US
  • My Account
    • Register
    • Login
  • ICExpress Courier and freight General Packaging Guidelines

ICExpress courier General Packing guidelines

Are your contents packaged correctly?

It’s really important that you package your items well, to keep them safe on their journey. 

Wrapping your items

All items should be placed within an inner box and wrapped in bubble wrap. Multiple items within a parcel should not touch to prevent movement in transit. Contents should be placed in a                 rigid cardboard box and sealed to prevent opening during transit.

Fragile items

Fragile items need extra protection such as bubble wrap, foam sheeting, polystyrene surrounds and ends, moulded and shaped foam, cardboard, polystyrene peanuts or chips, ensuring reduced movement of packaged items.

Strong outer packaging - is it strong enough?

A corrugated fibreboard box with a quality outer wrapping is best. Make sure the outer packaging is strong enough for the weight of the parcel.

Sealing the parcel

Open edges of the parcel should be sealed, top and bottom, with plastic or reinforced carton tape.

Parcels must not be strapped together or bound to another parcel

Any strapping around boxes is not suitable as this can get caught and cause damage to the parcel. Either place all items in one box or send them in separate parcels.

Labelling of goods

Labels glued on to luggage items often become detached. Make sure you attach the label by using a clear plastic envelope and attach this envelope to a handle or strap on the item using a bag tie. It is also advisable to write the waybill no. on the package in case the actual waybill becomes detached in transport.

Clear, accurate addressing

Make sure the recipient’s address and postcode is clearly written on the parcel. In addition, write your own address, postcode and phone number on the outside and inside of the parcel, in case there are any queries during transit.

Correctly completed documentation

Check all documentation is accurately completed to avoid any delay in transit.

 

What is regarded as dangerous/hazardous goods?

Any goods that require a Dangerous Goods Declaration in respect of air travel which is not permitted on an airline in terms of Civil Aviation Authorities and if needs to be flown, requires specialized packaging.

The most common types of hidden Dangerous Goods are:

Automobile Parts (may contain old oil or ferro-magnetic material)

Camping equipment (may contain lighters or lighter-fuel, canisters of flammable gases, matches etc.)

Diagnostic specimens (may contain infectious substances or be on ‘dry’ ice)

Magnets or magnetic materials (affects navigation equipment of aircraft)

Household goods (may contain aerosol cans, or toxic substances)

Dangerous Goods are also flammable materials, batteries, detergents, corrosive agents, aerosol cans, paint, ammunition, explosives and fertiliser.
ICExpress reserves the right to inspect any and all consignments suspected of containing any of the above-mentioned items. It should be noted that failure to comply with the above instructions may lead to confiscation of the shipment as may lead to legal proceedings.

WHAT WE OFFER >>

ICExpress is a progressive, technology driven, online courier company, striving to challenge the status quo of our industry. We work closely with our clients, who provide us with constructive feedback, allowing us to constantly develop the website to be more streamlined and efficient. Innovation and efficiency are a great part of our motivation for us at ICExpress. We thrive on customer service and will always go the extra mile to ensure customer satisfaction. Please, we are always open to suggestions or special requests, so feel free to let us know. Your input and feedback is greatly appreciated.

courier services and delivery options
courier services features and delivery options

ICExpress are proudly South Africa's #1 Online courier company servicing the World.

ICExpress fast reliable cheap courier
benefits of using a certified courier
courier reviews

(c) All rights reserved | ICEXPRESS 2012 | Terms & Conditions | Privacy Policy | Packing | FAQs | Contact Us