ICExpress South Africa's leading online courier, airfreight and transport broker
ICExpress telephone number CONTACT US: 031 0300 300
ICExpress National telephone number NATIONAL No: 086 9990 559
ICExpress personalised client profile Fuel surcharge price adjustments ICExpress international and domestic courier quote
   
Forgot Password?

  • HOME
  • |
  • ABOUT US
    • ICExpress
    • Our Mission and Standards
    • BBBEE Certificate
  • |
  • BLOGS
    • Ultimate guide to safe and secure Packaging
    • Package Like a Pro: Your Fun Guide to Courier Packaging
    • BLAHBLAH
  • |
  • SERVICES
    • Express Domestic Deliveries
    • Economy RoadFreight
    • CrossBorder RoadFreight
    • International AirFreight
    • International Courier
    • Valuable and Fragile Deliveries
    • Dedicated Drive-Away deliveries
    • FCL's / LCL's
  • |
  • SHIPPING TOOLS
    • Packaging Guidelines
    • Customs Documents
    • Dangerous Goods / Lithium Batteries
    • Track a shipment
    • Book a Shipment
  • |
  • TRACKING
  • |
  • SUPPORT
    • How to Complete a Waybill
    • Packaging Guidelines
    • Customs Requirements
    • Surcharges
    • Insurance
  • |
  • FAQS
  • |
  • CONTACT US
  • My Account
    • Register
    • Login
  • Valuable and Fragile Deliveries

Valuable and Fragile Deliveries

Specialised handling for your most precious and delicate shipments

ICExpress packaging guidelines for valuable and fragile courier shipments

Not all shipments are created equal. Some items demand extra care, stronger packaging and additional security throughout the delivery process. ICExpress provides specialised courier services for valuable and fragile consignments, giving you confidence that your most important shipments arrive in perfect condition.

What We Handle

Electronics

Laptops, servers, screens, circuit boards and sensitive electronic components that require anti-static and shock-absorbent packaging.

Artwork & Antiques

Paintings, sculptures, framed prints and collectible items that need careful wrapping, custom crating and gentle handling.

Glassware & Ceramics

Laboratory glassware, decorative glass, porcelain and other breakable items requiring multi-layer cushioning.

Medical Equipment

Diagnostic instruments, surgical tools, prosthetics and laboratory samples requiring secure, contamination-free transport.

Jewellery & Precious Items

High-value jewellery, watches, gemstones and precious metals transported with enhanced security protocols.

Musical Instruments

Guitars, violins, keyboards and other instruments that are sensitive to impact, temperature and humidity changes.

We also handle prototypes, engineering samples, optical equipment, precision measuring instruments and any other items that require above-standard care during transit.

Our Approach

Assessment & Planning

Every valuable or fragile shipment begins with a consultation. We assess the item’s characteristics — weight, dimensions, fragility, value and sensitivity — to determine the optimal packaging, handling and transport method.

Secure Packaging

Items are packed using appropriate materials including bubble wrap, foam inserts, corner protectors, anti-static bags and double-walled cartons. For exceptionally fragile or high-value goods, custom crating or flight cases may be recommended.

Careful Transport

Fragile consignments are clearly labelled and handled separately from general freight. Where appropriate, we use our drive-away service for dedicated, single-consignment transport with no co-loading.

Insurance for Valuable Shipments

Standard carrier liability provides limited cover based on weight, which is rarely sufficient for high-value items. We strongly recommend Goods in Transit (GIT) insurance, which covers the full declared value of your shipment against loss, theft or accidental damage during transport.

Peace of mind: GIT insurance is available for both domestic and international shipments. Premiums are calculated as a percentage of the declared value and can be added at the time of booking.

Packaging Tips for Fragile Items

  • Use a sturdy, new outer carton — avoid reused boxes that may have lost structural integrity.
  • Wrap each item individually with bubble wrap or foam sheeting, securing with tape.
  • Fill all voids inside the carton with packing peanuts, crumpled paper or air pillows to prevent movement.
  • Place heavier items at the bottom and lighter items on top.
  • Apply “FRAGILE” and “THIS WAY UP” labels on all sides of the carton.
  • For glass or ceramics, use cell dividers to separate individual pieces.

For comprehensive packaging advice, visit our packaging guidelines page.

Ship Your Valuables with Confidence

Contact our team to discuss your fragile or high-value shipment and receive a tailored quote with the right level of care and cover.

Get a Quote Contact Us

WHAT WE OFFER >>

ICExpress is a progressive, technology driven, online courier company, striving to challenge the status quo of our industry. We work closely with our clients, who provide us with constructive feedback, allowing us to constantly develop the website to be more streamlined and efficient. Innovation and efficiency are a great part of our motivation for us at ICExpress. We thrive on customer service and will always go the extra mile to ensure customer satisfaction. Please, we are always open to suggestions or special requests, so feel free to let us know. Your input and feedback is greatly appreciated.

courier services and delivery options
courier services features and delivery options

ICExpress are proudly South Africa's #1 Online courier company servicing the World.

ICExpress fast reliable cheap courier
benefits of using a certified courier
courier reviews

(c) All rights reserved | ICEXPRESS 2012 | Terms & Conditions | Privacy Policy | Packing | FAQs | Contact Us